Mobile Device Repair Technician

How To Apply:
Step 1: Print and fill out an application.opens PDF file
Step 2: Email, call, or stop by a store to turn in your application.

You can apply to careers@clickAway.comcreate new email, attaching the application. Please indicate which of our 5 locations you are interested in working at.

Applicants will need to excel in both phone and interpersonal skills, and must be able to follow standard operating procedures, listen well to their customers and provide appropriate solutions. This is a technical sales position and candidates are expected to be confident both selling and installing the technology products we offer.

Benefits

ClickAway offers competitive benefits including 401k with matching through profit sharing, health and dental coverage, and paid time off. Enter our management training program and learn to run your own business.

At ClickAway, Your Success Is Ours

We look forward to the opportunity of working together to create an even more successful company. We also want you to feel that your employment will be one that is mutually beneficial and gratifying. ClickAway works to create an environment where every associate can find satisfaction in their position and take pride in their work.

Why ClickAway?

• We have been voted Best Computer Repair by the San Jose Mercury News readers for five straight years, the Santa Cruz Sentinal four times, and the Santa Cruz Good Times.
• We have made the Inc. 5000 list of fastest-growing companies for nine years in a row.
• We have made the Silicon Valley Business Journal Fast Fifty fastest-growing companies the last four years in a row.

To be considered for the position you must be proficient in the following:

• Proficiency with Apple and Android devices and operating systems
• Diagnosing and repairing all brands of cell phones, tablets, and other mobile devices.
• Applications experience and familiarity with a variety of software packages, including iOS, Android, Windows, Mac OS, virus and spyware removal programs
• Answering customer inquiries concerning systems operations and use of applications
• Sales experience is a plus
• Proficiency in Computer Repair is preferred

You must have a clean DMV record with no points to drive on company business! Alternatively, you can use Uber/Lyft within 6 miles of the store during customer service with reimbursement. (Manager approval required if more than 6 miles.)

This is a full-time position so applicants must be flexible and available to work various retail hours as business needs require (this may include weekends, evenings, and holidays). Technicians must be capable and willing to move and lift at least 50lbs of weight while performing jobs at ClickAway.

ClickAway Repairs Computers what ClickAway technicians face everyday.