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Campbell, CA  – ClickAway continues to closely monitor developments related to the current outbreak of the Coronavirus known as COVID-19. Leadership is in daily conversations and performing day-to-day analysis in order to protect the health and well-being of our employees and customers.

In an effort to properly care for customers, ClickAway has implemented additional disinfecting and deep-cleaning processes within its retail facilities and corporate offices including: disinfecting all solid surfaces in showrooms, inventory rooms, bathrooms, devices, and “high touch” surface areas.

According to Rick Sutherland, CEO, “We are doing everything in our power to safely provide products and services for our customers while caring for the well-being of our employees.”

“We will continue to monitor the situation and follow the guidance we receive from the CDC.  In the meantime, we have a responsibility to our team members, our stores, and our communities to serve them and provide them with clear and effective leadership during this time.”

For additional information, customers are asked to refer to the following resources:

CDC

Our Service Department Is Open for you during COVID-19

When you are surrounded by uncertainty, we don’t want you to struggle with your electronics. Staying connected is crucial. As an ESSENTIAL business, ClickAway computer, Wi-Fi and phone technicians are ready to handle all your digital needs. Please contact us for more details.

• Curbside pickup and drop-off during COVID-19
• Schedule in-store drop-off and pickup during COVID-19
• Drive-thru during COVID-19
• No touch computer services during COVID-19
• Remote computer services during COVID-19
• Shipping during COVID-19
• Virtual estimates during COVID-19
• Mobile computer services during COVID-19

Now Offering No-Contact Service

	Arrive at ClickAway For Computer Service When you drive into our parking lot, call us to be greeted by a service expert wearing the proper safety equipment to ensure a no contact experience. Our expert will provide you options for a no-contact computer or phone assessment.
	Stay in Your Vehicle While We Check-In your Device for our Free Diagnostic Our Service Expert will observe proper social distancing protocol while completing the check-in of your device. With just a few quick questions, you’ll be all set for our free diagnostic.
	Sit Six Feet Apart From Others in Our Customer Service Area We have taken special precautions to sanitize and create comfortable spaces for our guests to practice social distancing while they are with us.
	Once Your Computer Repairs are Done, We Thoroughly Sanitize Your Device For Your Safety. Our repair center is equipped with sanitization products that will disinfect your device before we turn it back over to you.
	We Finalize the Bill Standing Six Feet Apart We complete your transaction completely and safely without contact. Whether it’s to authorize a repair or to make your payment before departure, you can watch us sanitize our tablets for signature before allowing you to complete the transaction. Our technicians will text or email you a copy of your invoice.