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Computer Virus FAQs

Understanding a ransomware attack and how to prevent it

Ransomware is one of the biggest security problems on the internet and one of the biggest forms of cybercrime that organizations face today. Ransomware is a form of malicious software – malware – that encrypts files and documents on anything from a single PC all the way up to an entire network, including servers. Victims can often be left with few choices; they can either regain access to their encrypted network by paying a ransom to the criminals behind the ransomware, or restore from backups or hope that there is a decryption key freely available. Or start again from scratch.

In May 2021 the colonial pipeline CEO paid ransomware attackers $5 million to restart its oil pipeline. The event caused a delay of supply, resulting in a serious shortage of gasoline on the East Coast.

It can be a headache for companies of all sizes if vital files and documents, networks or servers are suddenly encrypted and inaccessible. Even worse, after you are attacked with file-encrypting ransomware, criminals will brazenly announce they’re holding your corporate data hostage until you pay a ransom in order to get it back.

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Why are small businesses targets for ransomware?

Small and medium-sized businesses are a popular target because they tend to have poorer cybersecurity than large organisations. Despite that, many SMEs falsely believe they’re too small to be targeted – but even a ‘smaller’ ransom of a few hundred dollars is still highly profitable for cyber criminals.

How do you prevent a ransomware attack?

With large numbers of ransomware attacks starting with hackers exploiting insecure internet-facing ports and remote desktop protocols, one of the key things an organisation can do to prevent itself falling victim is by ensuring, unless it’s essential, that ports aren’t exposed to the internet if they don’t need to be. ClickAway IT Services can ensure your small or medium business is protected from ransomware attack to the fullest extent. But what else can you do?

When remote ports are necessary, organisations should make sure that the login credentials have a complex password to protect against criminals looking to deploy ransomware from being able to crack simple passwords using brute force attacks as a way in. Applying two-factor authentication to these accounts can also act as a barrier to attacks, as there will be an alert if there’s any attempt at unauthorised access.

Organisations should also make sure that the network is patched with the latest security updates, because many forms of ransomware – and other malware – are spread via the use of commonly known vulnerabilities.

EternalBlue, the vulnerability that powered WannaCry and NotPetya, is still one of the most common exploits used to spread attacks – despite the security patch to protect against it having been available for over three years.

When it comes to stopping attacks via email you should provide employees with training on how to spot an incoming malware attack. Even picking up on little indicators like poor formatting, or that an email purporting to be from ‘Microsoft Security’ is sent from an obscure address that doesn’t even contain the word Microsoft within it, might save your network from infection. The same security policies that protect you from malware attacks in general will go some way towards preventing ransomware from causing chaos for your business.

On a technical level, stopping employees from being able to enable macros is a big step towards ensuring that they can’t unwittingly run a ransomware file. At the very least, employers should invest in antivirus software and keep it up to date, so that it can warn users about potentially malicious files. Backing up important files and making sure those files can’t be compromised during an attack in another key.

opens in a new windowClickAway provides virus removal and ransomware attack prevention services throughout the Bay Area for both small businesses and individuals.

Category: virus removal

ClickAway Virus Removal Service

Viruses. Spyware. Malware. Pop-ups. These words either had a different meaning or no meaning at all until recently. However, they have come to represent the greatest threat to the computer age that we in Northern California and especially the Bay Area are enjoying so much. Above all, a virus can destroy your computer, leave you open to financial threats, damage your business, become a source of personal embarrassment, and can even threaten the system of everyone connected to you. The people who create these ills are smart and dedicated. To combat them, you need a virus removal service who can stay ahead of the latest digital crimes. At ClickAway, we’re proud to fight back.

Our PC and MacBook virus removal service is one of our most requested by our computer repair customers. In addition, we are happy to do on-site visits to your home or office. When a virus strikes, it’s important that you take care of it immediately, before it can seize your computer and lead to spiralling infections. Therefore, we use industrial-strength software and years of expertise to diagnose and remove the problem and work to mitigate any damage you may have suffered.

How To Remove A Virus From Android and iPhone

In addition, cell phones are susceptible to virus infection. Virus removal for Android as well as removing viruses from iPhone can be done by ClickAway. Not sure how to tell if your phone has a virus? Mobile malware is on the rise and ClickAway's free diagnostic can help identify the damaging app. Although Android mobiles don’t get “viruses” in the traditional sense, they are vulnerable to a whole host of malicious software that can cause chaos on your phone. Similarly, reports say 97% of all malware targeted Android gadgets. That leaves a very small percentage for virus attacks targeting iPhones. However, that doesn’t mean you can’t get a virus on your iPhone.

Virus Removal Service Includes:

  • Scan for viruses, malware, pop-ups, and spyware$50 Off Virus Removal Couponopens IMAGE file
  • Remove viruses, malware, pop-ups, and spyware
  • Install spyware removers and pop-up blockers
  • Check for current version of anti-virus
  • Defragment hard drive
  • Install Microsoft critical updates
  • Set up for automatic Microsoft critical updates
  • Check hardware (fans, power supply, processor)
  • Check for sufficient memory
  • Clean interior to remove dust and other debris

Whenever talking about viruses, we tend to lapse into medical terminology, but that’s because they follow the same pattern. In conclusion, a computer can be infected and that can cause illness and deterioration. We’re not saying we’re doctors, but when you want virus removal to make your system healthy again, ClickAway is proud to be the service you can trust.

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