ClickAway Guarantee

Low Price Guarantee & Quality Service Guarantee

low price guarantee

Our Low Price Guarantee: Making Your Tech Buys More Secure

We regularly shop the competition, but if we miss something, bring it to our attention. Our low price guarantee covers all our computer products,  computer repair services, business networking solutions, and more.

If you find a lower price on any of your purchases within 14 days, we will match it or refund the difference.

It’s important to us that you are paying the lowest price for the best products and services, and we’re willing to guarantee it.

computer service guarantee

Service Experience Guarantee

Our customers buy products and services from ClickAway with a guarantee.  Your purchase is backed and guaranteed to give you what you expect. This has been the case since we started in 2002. We’re not saying we are perfect every time. However, if there’s an issue, we’ll do everything we can to resolve the matter to your satisfaction. We stand behind all the computer repair and other services we provide.

ClickAway Limited Warranty

ClickAway warrants the hardware products it uses will be free from defect in materials and workmanship. As further described in the following text, the limited warranty term is 30 days beginning on the date of invoice. After 30 days, ClickAway will send defective materials to the manufacturer. Processing will be dependent upon manufacturer’s
warranty.

This limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by ClickAway, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not
supplied by ClickAway.

ClickAway is not responsible for 3rd party software, applications, external devices not provided and installed by ClickAway or software downloaded from the internet. 

Product returns are allowed within 15 days from the date of delivery. A 15% restocking fee will be charged. Returns must be in new, re-sellable condition and have all packaging materials, books, disks, software and other related accessories.

Used Open Box Merchandise Warranty

Used / Open Box merchandise has been tested and is guaranteed to work for a period of 30 days from the date of purchase. Due to the limited technical support resources available, ClickAway cannot guarantee the used merchandise will operate properly with other hardware or software the customer may wish to install themselves. ClickAway assumes the purchaser of used merchandise has adequate knowledge of the merchandise and cannot be responsible for any damage done to the merchandise due to the purchaser installing hardware themselves. In addition, ClickAway will not be responsible for problems occurring with the normal operation of this used merchandise due to the purchaser installing any additional software. ClickAway also will not be responsible for any physical damage done to the merchandise by the purchaser.

The above warranties are void if the cover and/or any hardware is removed from the computer.

If you are looking for the lowest prices for computer repair, new computers, data recovery, network cabling, IT services and more, come to any of our 6 California locations today!  If you find a better price, let us know, and we’ll match it or refund the difference. We know you want the best tech at the best prices, and at ClickAway, we’re excited to let you have both.

Not sure about ClickAway? Just opens in a new windowClickAway Repairs Computers some of the issues our technicians face everyday.