IT Support Success Stories

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IT SUPPORT SUCCESS STORIES

Since 2002, ClickAway has helped hundreds of home and small businesses with their IT services. Read some of our IT support success stories and see how our IT technicians have solved every day issues affecting their computer and network systems. We have been a top ranked opens in a new windowDiamond Certified IT Services company for 17 years.

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IT Services

SMALL BUSINESS IN A QUIRKY OLD BUILDING KEPT UPDATED

Tom C of Menlo Park

Bhim, at Clickaway has always exceeded our expectations. We have worked with him for at least 10 years. He has updated our small business with a networked system, computers, routers , printers. 

It is an old office with some quirky infrastructure.  He always knows what to do and what we need. He is responsive and easy to work with. I don't know what we would do without him.

home office data security

IT Projects

Providing remote work services and IT projects to a busy company IT department

Melanie K of San Francisco

My company's IT Dept. recommended Clickaway last March when my 3 year old pc was beginning to have problems.  I visited their store and received an extensive diagnostic test from Edward Lizardo and recommendations for making it like new.  It was well worth the small investment.  I had a problem this week and called Edward in their Almaden store location.  He not only remembered me and my company, he was able to pull up the history on my computer and the work that was done.  He then drove to my workplace and solved my frozen computer within 90 minutes at no additional cost.  Now that's great service!  My only other option was to drive to San Jose, leave my computer overnight for repairs and then drive back to pick it up.  Thank you, Edward!   You'll continue to be my guy from now on!  Very happy with Clickaway.  Now I know why my IT Dept recommended them.

IT security policy for 2021

Rosie M of Los Gatos

There are many things worse than your computer going south on a Monday morning - but its still pretty frustrating,  especially during this time of shelter and shutdown. My computer monitor decided to die just after I opened our office this week and Edward at ClickAway in Campbell made it bearable by getting us up and running. He brought out a couple of monitors that would fit the space I had, set us up, adjusted the settings and took the dinosaur to recycle with him. I couldn't have asked for a more painless service call.  He was bright spot we needed!

Thank you Edward, and ClickAway, you have our business and our praises!

printer repair service

IT Services

SOLVING COMPUTER AND PRINTER PROBLEMS FOR A SMALL BUSINESS

Joanna M of Morgan Hill

I want to give a big applause and thank you to Tim C. I highly recommend him for not only his expertise in solving my computer problems but also his kind demeanor and patience! We have a small Business and I was at my wits end trying to figure out what to do with new programming from Quick Books 2020, setting up a new printer and updated virus protection. I am so pleased with the job Tim did for us! I now feel the stress is gone and I can breathe a sigh of relief knowing I am up to date!!! I also want to thank Eddie for sending Tim over to our shop! Eddie has always taken great care of us and we have always been treated kindly and with respect.  Thank you so much!!!

remote work support

IT Services

SETTING UP AND SUPPORTING REMOTE WORK ENVIRONMENTS

Kathy F of San Jose

I called ClickAway in Campbell to come to my boss's home to set up a home computer we had moved from his office. He's 85 and wants to work solely from home. Edward Lizardo was the tech who came out. He was fantastic! Had the computer up and running in minutes, linked it and another computer to a printer, which he also set up, and made some great suggestions to make the space more accessible for my boss, who uses a cane. We were both so happy with the service Edward provided and so relieved that this home office space is now fully functional. Five stars for Edward and ClickAway!

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IT Services

BUSINESS AND HOME OFFICE SUPPORT

Danielle W of Los Gatos

Clickaway is a wonderful company. Tech arrived immediately in the Clickaway truck.  He fixed a printer that had swallowed up papers, fixed a poor working computer, and made sure they worked together. He arrived just 30 minutes after I called.  Hurrah for Clickaway.

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