Managed IT

We’re Empowering Businesses with Seamless IT Solutions for Today and Tomorrow
Where innovation meets reliability, your business's success is our top priority. As your trusted partner in IT solutions, we specialize in delivering seamless technology services tailored to your unique needs. Every business is distinctive, so we offer a range of specialized packages designed to empower your operations, from freelancers and small offices to medium and larger enterprises.

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Trusted by industry leaders

What type of business are you?

Help us, help you by first telling us which product suits you best. Click on your category and we’ll tell you what that means for us.

FREELANCER / CONSULTANT

Don’t lose $1000’s, and suffer reputation damage all because of IT downtime. Make sure your tech is as reliable as you are. 

Tailored for independent consultants and freelancers managing multiple devices, our single-user package offers comprehensive IT support. From Google Workspace, and Office 365, to Azure Active Directory, we provide MWB antivirus, email assistance, and basic cloud storage setup. Operating system patches and updates are seamlessly managed. No onsite or consultation servicing is required. 

Experience peace of mind with our comprehensive, discounted IT solutions designed for the unique needs of consultants and freelancers.

SMALL OFFICE

On average small businesses lose $1,483 every 10-minutes for outages due to lost productivity, remediation costs, overtime, and IT repair.

Catering to the unique needs of a small office with 3-6 users, our budget-friendly solution addresses the basic requirements. Our comprehensive service covers software support, including operating system setup, MWB antivirus, and onboarding/off-boarding staff from essential business software. We ensure smooth operations with OS patches and updates. 

A monthly customer report is included to enhance customer satisfaction, showcasing the value and performance delivered by our tailored solutions.

MEDIUM OFFICE

Average expense of downtime across industries is $5,600 per 1-minute. Revenue loss is a considerable risk the bigger your company gets.

Catering to businesses with 6-15 users and a dedicated file server, our solution is designed to accommodate potential future growth. We include MWB antivirus, an Absolute BIOS lock addition at a discounted rate, and seamless onboarding/offboarding processes for staff. Our network services go beyond diagnostics and troubleshooting, incorporating roadmapping and planning for your network infrastructure.

To enhance your experience, we provide proactive customer service, including a monthly customer report and quarterly meetings. Stay informed and empowered with our comprehensive and discounted IT solutions.

LARGE OFFICE

Amazon’s 59-minute outage in 2021 cost them £34M in Sales. Google’s 45-minute outage in 2020 cost them $47M. 

Tailored for businesses with 15 users, our solution is built to address the unique challenges of larger employee sizes on/offboarding, ensuring the reliability of networks and computers, and prioritizing the heightened concerns around data security, including compliance with HIPAA regulations. For larger companies, our helpdesk is readily available for individual employees to submit tickets independently, streamlining the support process.

Experience proactive customer service with a detailed customer report and quarterly meetings, ensuring transparency and continuous improvement in our tailored IT solutions.

What Exactly Does Managed IT Services Mean For You?

Now we know exactly which category fits you best, let’s dive into the ways ClickAway will provide industry-focused expertise, efficient time-to-service plans, and cost-effective solutions, ensuring your technology works for you, not the other way around.

Explore our packages and embark on a journey where technology meets tailored excellence, transforming how you do business today and into the future.

FREELANCER /
CONSULTANT

$89

1 User 

MWB Antivirus Protection
Application Support
System Patches

Hardware Diagnostics & 5% repair discount

Basic Cloud Setup

In-store Support

SMALL OFFICE

$499

Up To 6 Users

MWB Antivirus Protection
Application Support
System Patches
Employee Setup

Hardware Diagnostics & 10% repair discount

Basic Cloud Setup

In-store Support
Monthly Tech Report

MEDIUM OFFICE

$999

Up to 15 Users

MWB Antivirus Protection
Application Support
System Patches
Employee Setup
BIOS Lock Addition

Hardware Diagnostics & 15% repair discount

Offsite Server Duplicate managed by ClickAway

In-store Support
Monthly Tech Report
Quarterly Checkup

LARGE OFFICE

$1500+

(depending on workstation needs)
15+ Users

MWB Antivirus Protection
Application Support
System Patches
Employee Setup
BIOS Lock Addition
Ticketing Support System

Hardware Diagnostics & 20% repair discount

Offsite Server Duplicate managed by ClickAway

In-store Support
Monthly Tech Report
Quarterly Checkup

Keep Your Tech & Data Safe

Experience robust Data and Disaster Recovery services encompassing backup, recovery, transfer, and secure storage. Our offsite backup frequency is tailored to your specific needs, ensuring flexibility to accommodate varying customer requirements. Trust us to safeguard your data with precision and responsiveness.

We optimize and secure networking infrastructures, ensuring seamless connectivity, enhanced performance, and proactive solutions to meet the unique needs of each customer.

we pride ourselves on delivering unparalleled customer service. Our dedicated support team is committed to providing timely, expert assistance, ensuring your technology operates seamlessly.

Software & Hardware Expertise

Experience superior software support with ClickAway, offering service-based solutions for platforms like Google Workspace, Office 365, and Azure Active Directory. Via customized estimates, we drive a seamless user experience that covers remote monitoring and maintenance, guaranteeing optimal performance for every user in your system.

You can also enjoy comprehensive hardware diagnostics included with our services, though actual repairs will be separately estimated. As a valued client, you’ll receive a percentage discount on repairs, tailored to the package you’ve chosen. This ensures transparency and cost-effectiveness, aligning with your specific needs and preferences.

WE TAKE THE EXPERTISE
AND BECOME YOUR PARTNER

Already have an internal IT team? Not only can we be your IT team, we can support yours as well. 

Ask us about IT help or consulting. we collaborate seamlessly to help share the load.

Free Consultation – See how we can save you money, on your IT service management needs. While giving you the results your business requires.