Why is iphone screen unresponsive to touch after I dropped it?
Does the glass repair fix this? Yes. Non responsiveness of your phone due to a drop will be corrected with the Glass & Digitizer repair. The Digitizer that is being replaced is the part responsible for all touch functionality. All repairs include a free diagnostic. You will know ahead of paying what problems we uncover with your damaged phone. We give you an estimate so you know what to expect. Call 800.960.9030. Get a free quote
The touchscreen is your primary means of control over your iPhone, and if it doesn’t work, your phone doesn’t work. However, while an unresponsive touchscreen — any touchscreen that either doesn’t respond at all to your taps or that responds only occasionally — can be frustrating and alarming, there are a number of simple fixes you can try to get it up and running again.
The first thing to try should be obvious: Restart your iPhone. Of course, you may find that your touchscreen is so unresponsive that you can’t even shut your iPhone down normally. In this case, try a force restart.
Check your screen protector
Screen protectors are usually very thin these days, but in certain rare cases, they may be the reason why your iPhone touchscreen isn’t working. As such, you should check to see whether your screen protector has been applied properly to your iPhone’s touchscreen. If it hasn’t, try removing and reapplying it or reapplying a new protector if you have one available. ClickAway can do this for you as well.
Try updating your phone
Assuming that you’ve tried the two steps above and your iPhone touchscreen still isn’t responding, you should next try updating your iPhone by connecting it to your computer. You won’t be able to update it normally (due to the unresponsive touchscreen) and will instead have to put it into Recovery Mode before updating.
Factory reset iPhone
Updating your iPhone should resolve any software-related issues that may be causing your iPhone’s touchscreen to freeze. However, if it still doesn’t work, it may possibly be worth performing a factory reset on your iPhone.
Contact ClickAway for Further Repair Diagnostics
If you still have an iPhone screen unresponsive to touch after all these steps, contact ClickAway for more in-depth look into your iPhone. We have been repairing iPhones since the beginning.