Accessibility Statement

Accessibility Statement

Effective date: November 10, 2026. Last reviewed: November 10, 2026.

ClickAway wants everyone, including people with disabilities, to be able to find a store, book a repair and get help on clickaway.com.

Our standard

We aim for clickaway.com to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

What we have done

  • Checked text, buttons and links against WCAG contrast requirements and adjusted colors where needed.
  • Added a visible focus outline so keyboard users can see where they are on every page.
  • Made the main menus usable with a keyboard and kept non-interactive menu headings out of the tab order.
  • Labeled the fields on our appointment and contact forms, including the SMS opt-in checkbox, so screen readers announce them.
  • Added text alternatives to meaningful images and titles to embedded maps.
  • Made links open in the same window so visitors are not taken to new tabs unexpectedly.
  • Made the cookie consent banner usable with a keyboard.
  • Tested key pages with automated accessibility tools (axe) and fixed the issues they found.

Known limitations

Some content comes from third parties and is harder for us to control, including the Google reviews widget, embedded Google Maps and the spam protection on our forms. If any of these get in your way, you can read our reviews directly on Google, find each store’s address and hours as plain text on its store page, or call us and we will book your appointment by phone.

Need help or want to report a problem?

If you have trouble using any part of this site, please let us know and we will help you get what you need another way.

Please include the page address and a short description of the problem. We aim to respond within two business days.

Our ongoing commitment

We review the site for accessibility when we add or change content, and we welcome feedback on how we can do better.