Contact Us
Our helpful, knowledgeable and friendly staff members are ready to assist with all your computer issues. To contact one of our Associates, simply call the store of your choice, or click on an Associate's photo to send an email message.
If you have a general question, click this button
and complete the short information form. We'll get in touch with you within three business hours.
Campbell - (408) 626-9400
457 E. McGlincy Lane, Campbell, CA 95008
Thomas Vafai
Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Alex Friedrich
Assistant Manager/PC & Apple Certified Tech
Hardware integration specialist, building two and three tier infrastructures for clients. Proficient with Windows platform, Unix servers and Macintosh hardware. Certifications: Apple Certified Macintosh Technician, C-7 California State Contractors License.
Greg Seck
PC & Mac Technician
More than 10 years experinece in both Mac and PC platforms, specializing in the networking and integration of both. Concentration on small business solutions.
Tom Nguyen
Technician
Technical support and help desk specialist proficient in PC hardware repair and networking issues. Certifications: AA Applied Science and Electronics Technology. Languages: Vietnamese, Chinese
Tim Roberts
Technician
Advanced computer repair, database and networking experience, with extensive knowledge of programming tools and languages. Certifications: CompTIA Security+. Special Achievements: Eagle Scout, Toastmasters International CTM award.
Albert Fan
Senior Network Engineer
PC and networking engineer with Windows, Unix, Linux, Solaris expertise. Certifications: Bachelor of Science, Electrical Engineering, Michigan State University. Languages: Chinese, Korean.
Kevin Trinh
Technician
PC and networking specialist with broad knowledge of network administration. Also specializes in notebook repair. Certifications: A+ Certified, CNAA, AS Network Administration, San Jose City College, BS Chemical Engineering, UC Berkeley. Languages: Vietnamese
Borhan Zoufan
Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs and networking equipment. Certifications: BS Engineering, Azad University, Iran. Languages: Farsi
Sam Afnani
Technician
Computer Sales and Technician, with experience in PC platforms and hardware repair, with a goal of satisfying each customer's specific needs. Languages: Farsi
Saeed Tehrani
Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs, Servers, Cisco Pix firewalls. Has a Degree in Computer Science from Cal State Hayward
David Ray
Network Engineer
David works with everything from corporate server environments to an individual at home with an email issue. Skills include Windows and Microsoft server, Domain and Workgroup models, Security, Firewalls, Connectivity and Wiring, end to end for both data and telco. Certifications: AA in MCM, Microsoft Certified Professional, SMS certified, A+, DSL/Broadband Certificate of technology, Franklin & Covey school of management, Checkpoint firewall certificate, Octel Sierra VM certificate.
Sunnyvale - (408) 732-4500
472 E. El Camino Real, Sunnyvale, CA 94087
Oliver Rowen
Store Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Jessica Deen
Assistant Manager/Tech/iPhone Specialist
Well versed in all Windows platforms from 3.1 to 7, and Linux OS. Specializes in troubleshooting, repair, of all PC-related issues. Proficient in home networking, data recovery, and high-end gaming machines. Expert in the repair of iPhone and iPod devices.
Garret Kam
Technician
Computer technician with experience in system administration and desktop and network support. Certifications: MCP, MCSE, CompTIA A+, Certificate in Networking Technology, Heald College, B.S. California State University Hayward.
Pedram Nikkhesal
Technician
Bio coming soon
457 E. McGlincy Lane, Campbell, CA 95008
Thomas Vafai Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Alex FriedrichAssistant Manager/PC & Apple Certified Tech
Hardware integration specialist, building two and three tier infrastructures for clients. Proficient with Windows platform, Unix servers and Macintosh hardware. Certifications: Apple Certified Macintosh Technician, C-7 California State Contractors License.
Greg Seck PC & Mac Technician
More than 10 years experinece in both Mac and PC platforms, specializing in the networking and integration of both. Concentration on small business solutions.
Tom Nguyen Technician
Technical support and help desk specialist proficient in PC hardware repair and networking issues. Certifications: AA Applied Science and Electronics Technology. Languages: Vietnamese, Chinese
Tim Roberts Technician
Advanced computer repair, database and networking experience, with extensive knowledge of programming tools and languages. Certifications: CompTIA Security+. Special Achievements: Eagle Scout, Toastmasters International CTM award.
Albert FanSenior Network Engineer
PC and networking engineer with Windows, Unix, Linux, Solaris expertise. Certifications: Bachelor of Science, Electrical Engineering, Michigan State University. Languages: Chinese, Korean.
Kevin Trinh Technician
PC and networking specialist with broad knowledge of network administration. Also specializes in notebook repair. Certifications: A+ Certified, CNAA, AS Network Administration, San Jose City College, BS Chemical Engineering, UC Berkeley. Languages: Vietnamese
Borhan Zoufan Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs and networking equipment. Certifications: BS Engineering, Azad University, Iran. Languages: Farsi
Sam Afnani Technician
Computer Sales and Technician, with experience in PC platforms and hardware repair, with a goal of satisfying each customer's specific needs. Languages: Farsi
Saeed Tehrani Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs, Servers, Cisco Pix firewalls. Has a Degree in Computer Science from Cal State Hayward
David Ray Network Engineer
David works with everything from corporate server environments to an individual at home with an email issue. Skills include Windows and Microsoft server, Domain and Workgroup models, Security, Firewalls, Connectivity and Wiring, end to end for both data and telco. Certifications: AA in MCM, Microsoft Certified Professional, SMS certified, A+, DSL/Broadband Certificate of technology, Franklin & Covey school of management, Checkpoint firewall certificate, Octel Sierra VM certificate.
Sunnyvale - (408) 732-4500
472 E. El Camino Real, Sunnyvale, CA 94087
Oliver RowenStore Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Jessica DeenAssistant Manager/Tech/iPhone Specialist
Well versed in all Windows platforms from 3.1 to 7, and Linux OS. Specializes in troubleshooting, repair, of all PC-related issues. Proficient in home networking, data recovery, and high-end gaming machines. Expert in the repair of iPhone and iPod devices.
Garret KamTechnician
Computer technician with experience in system administration and desktop and network support. Certifications: MCP, MCSE, CompTIA A+, Certificate in Networking Technology, Heald College, B.S. California State University Hayward.
Pedram NikkhesalTechnician
Bio coming soon
Los Altos - (650) 964-9500
4916 El Camino Real, Los Altos, CA 94022
Oliver Rowen
Store Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Ken Granath
Assistant Manager & Technician
Computer repair technician specializing in home and business networks. Java J++ programming experience.
Bhim Rai
Senior Network Engineer/IT Specialist
Advanced networking and system administration experience, with expertise in desktop and network support. Certifications: MCP, MCSE, CompTIA Security+, MSCS in Computer Networks and Network Security, Northwestern Polytechnic University. Languages: Kulang, Nepali, Hindi.
Jor Bir Rai
Network Technician
Computer repair technician specializing in PC hardware repair. Certifications: MSCS Northwestern Polytechnic University. Languages: Nepali, Hindi
Jeff Hipon
PC & Apple Certified Technician
Computer technician with knowledge of both the PC and Mac OSX platforms. Proficient in data recovery. Certifications: BS Advertising & Art, San Jose State University, Apple Certified Laptop Technician, Apple Certified Desktop Technician.
Marty Tuttle
Technician
This bio will be posted soon.
Santa Cruz - (831) 420-1200
303 Potrero, #42-105, Santa Cruz, CA 95060
John Lowenthal
Store Manager & Technician
Extensive software and hardware troubleshooting experience. Proficient in voice and data cabling. Specializes in PC desktop and laptop repair.
Lawrence Rachleff
Assistant Manager & Apple Sales Manager
Senior Apple Certified Specialist. 10+ years experience diagnosing and repairing Apple computers, with over 5,000 repairs completed. Certifications: Apple Certified Laptop Technician, Apple Certified Desktop Technician, BA Film & Video Production, University of California Santa Cruz.
Jason Pasalis
Technician
Specializing in computer upgrades and data migration, spyware/virus removal and prevention, deployment and support of basic Peer to Peer networks and Advanced Domain configurations. 10 years of PC hardware experience.
Andrew Egelhofer
Technician
Technical/Administration experience with all Windows Versions and Linux (all Unix based systems). Hardware/software diagnosing/troubleshooting, virus removal, system builder, and data migration. Currently seeking a B.S. in Computer Science at S.J. University (C++, C Java, Python).
Yorgos Hazdis
Senior PC & Networking Technician
As the founder of Stratos Systems, which recently combined forces with ClickAway, Yorgos has been serving customers in the Santa Cruz area since 1982. Certifications: BS Electrical Engineering, Anastasiadis Technical College, Athens, Greece. Languages: Greek
Almaden - (408) 362-9300
5725 Winfield Blvd. San Jose, CA 95123
Thomas Vafai
Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Roberto Sepulveda
Assistant Manager & Technician
Bio coming soon
Justin Noel
Technician
Bio coming soon
Jeffery Maasen
Technician
Bio coming soon
4916 El Camino Real, Los Altos, CA 94022
Oliver RowenStore Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Ken Granath Assistant Manager & Technician
Computer repair technician specializing in home and business networks. Java J++ programming experience.
Bhim Rai Senior Network Engineer/IT Specialist
Advanced networking and system administration experience, with expertise in desktop and network support. Certifications: MCP, MCSE, CompTIA Security+, MSCS in Computer Networks and Network Security, Northwestern Polytechnic University. Languages: Kulang, Nepali, Hindi.
Jor Bir RaiNetwork Technician
Computer repair technician specializing in PC hardware repair. Certifications: MSCS Northwestern Polytechnic University. Languages: Nepali, Hindi
Jeff Hipon PC & Apple Certified Technician
Computer technician with knowledge of both the PC and Mac OSX platforms. Proficient in data recovery. Certifications: BS Advertising & Art, San Jose State University, Apple Certified Laptop Technician, Apple Certified Desktop Technician.
Marty TuttleTechnician
This bio will be posted soon.
Santa Cruz - (831) 420-1200
303 Potrero, #42-105, Santa Cruz, CA 95060
John LowenthalStore Manager & Technician
Extensive software and hardware troubleshooting experience. Proficient in voice and data cabling. Specializes in PC desktop and laptop repair.
Lawrence Rachleff Assistant Manager & Apple Sales Manager
Senior Apple Certified Specialist. 10+ years experience diagnosing and repairing Apple computers, with over 5,000 repairs completed. Certifications: Apple Certified Laptop Technician, Apple Certified Desktop Technician, BA Film & Video Production, University of California Santa Cruz.
Jason PasalisTechnician
Specializing in computer upgrades and data migration, spyware/virus removal and prevention, deployment and support of basic Peer to Peer networks and Advanced Domain configurations. 10 years of PC hardware experience.
Andrew Egelhofer Technician
Technical/Administration experience with all Windows Versions and Linux (all Unix based systems). Hardware/software diagnosing/troubleshooting, virus removal, system builder, and data migration. Currently seeking a B.S. in Computer Science at S.J. University (C++, C Java, Python).
Yorgos HazdisSenior PC & Networking Technician
As the founder of Stratos Systems, which recently combined forces with ClickAway, Yorgos has been serving customers in the Santa Cruz area since 1982. Certifications: BS Electrical Engineering, Anastasiadis Technical College, Athens, Greece. Languages: Greek
Almaden - (408) 362-9300
5725 Winfield Blvd. San Jose, CA 95123
Thomas Vafai Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Roberto Sepulveda Assistant Manager & Technician
Bio coming soon
Justin Noel Technician
Bio coming soon
Jeffery Maasen Technician
Bio coming soon
Corporate Office - 408.626.9050
Rick Sutherland
President and CEO
You may remember Rick from Wheel Works, which he co-founded, incorporated and grew into a $55 million dollar business before selling the company in 1999. Today, as President and CEO of ClickAway, Rick and his team adhere to the same quality standards that made the Wheel Works chain so successful. The end goal is to open a chain of ClickAway computer centers, first locally and then regionally. In addition to being President and CEO of ClickAway, Rick is also President and CEO of Sutherland Racing (sutherlandracing.com), a motorsports marketing company he founded in 1981.
Laura Kavinsky
Marketing and Administration
More years than she’d like to admit specializing in product marketing and management for high-end graphics hardware and software. Certifications: Bachelor of Business Administration, University of Texas.
Bonnie Bender
-
Bio coming soon
Sammy Kassem
Vice President Operations
Sammy’s commitment to providing the highest levels of customer service and support has been evident throughout his professional career. At ClickAway, Sammy puts his problem solving, project management, communications, planning and implementation skills to work with the goal of creating a world-class organization focused on servicing home and small business computer users. Certifications: Bachelor of Science, Hospitality Management, with a minor in Business from San Jose State University.
Susanna Simonyan
Accounting
With experience in many areas of accounting, Susanna executes ClickAway’s Accounts Payable, Accounts Receivable and Payroll functions. Certifications: Certificate of Achievement in Accounting, DeAnza College. Languages: Armenian, Russian
Andrew Barrera
Information Systems, E-commerce
Andrew creates and maintains a multitude of reports that provide the ClickAway management important data about our daily operations. Certifications: Working Towards Bachelor of Science, Economics, San Jose State University
Rick SutherlandPresident and CEO
You may remember Rick from Wheel Works, which he co-founded, incorporated and grew into a $55 million dollar business before selling the company in 1999. Today, as President and CEO of ClickAway, Rick and his team adhere to the same quality standards that made the Wheel Works chain so successful. The end goal is to open a chain of ClickAway computer centers, first locally and then regionally. In addition to being President and CEO of ClickAway, Rick is also President and CEO of Sutherland Racing (sutherlandracing.com), a motorsports marketing company he founded in 1981.
Laura KavinskyMarketing and Administration
More years than she’d like to admit specializing in product marketing and management for high-end graphics hardware and software. Certifications: Bachelor of Business Administration, University of Texas.
Bonnie Bender-
Bio coming soon
Sammy KassemVice President Operations
Sammy’s commitment to providing the highest levels of customer service and support has been evident throughout his professional career. At ClickAway, Sammy puts his problem solving, project management, communications, planning and implementation skills to work with the goal of creating a world-class organization focused on servicing home and small business computer users. Certifications: Bachelor of Science, Hospitality Management, with a minor in Business from San Jose State University.
Susanna SimonyanAccounting
With experience in many areas of accounting, Susanna executes ClickAway’s Accounts Payable, Accounts Receivable and Payroll functions. Certifications: Certificate of Achievement in Accounting, DeAnza College. Languages: Armenian, Russian
Andrew BarreraInformation Systems, E-commerce
Andrew creates and maintains a multitude of reports that provide the ClickAway management important data about our daily operations. Certifications: Working Towards Bachelor of Science, Economics, San Jose State University
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