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ClickAway
Silicon Valley & Monterey Bay
Computers
Click on the
computer
problem you are experiencing
Column 1
Problem Before Login
No fans, display, or status LEDs
Fans and status LEDs, but error code and no logo
Logo, but no welcome screen
Welcome screen, but can’t login
Problem after login
Freezes
Crashes
Error Message
Hacked/Malware
Laptop battery not charging or short life
Slow
External devices can’t connect or don’t work
Insufficient storage
App doesn’t work
Email doesn’t work
Column 2
Damage
Physical
Liquid
Maintanence & Configuration
Operating system needs updates or upgrade
Vulnerable to cyberattack/hacking
Configuration not comfortable
Data Management
Data not backed up
Data not accessible
Data needs to be transferred
Other Issues
Computer Replacement
Rental
cta
Contact or Visit a Store
Phones & Tablets
Click on the
phone or tablet
problem you are experiencing
Column 1
Damage
Physical damage
Liquid damage
Data
Data needs to be transferred
Data needs to be backed up
Data not accessible
Column 2
Other Issues
Battery Not Charging
Not working correctly
Malware
Storage problems
Needs replacement
cta
Contact or Visit a Store
Printers
Click on the
printer
problem you are experiencing
Column 1
Paper Jam
Poor print quality
Not accessible from computer/Won’t print
Won’t scan or copy
Column 2
Won’t power on
Needs replacement
cta
Contact or Visit a Store
Networks
Click on the
network
problem you are experiencing
Column 1
No internet
Poor or no WIFI where desired
No Ethernet where desired
New equipment
Column 2
Business phone systems/VOIP
Security cameras
cta
Contact or Visit a Store
Managed IT Services
Buy New | Refurbished
Contact or Visit a Store
Call us Toll Free
Free Quote
Passwords – How to Make Sure They Are Secure
ClickAway Tech Blog
Your Technology Experts
Almaden
Campbell
Los Altos
Santa Cruz
Sunnyvale
Passwords – How to Make Sure They Are Secure
How to Travel with Your Tech
Backups – Why You Need Then, and How to Plan Them
How to Keep Your Technology Secure – the Big Picture
Anti-Malware Software – What You Need to Know
Firewalls: Don’t Get Burned
What is Phishing, and How Not to Get Caught
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