WiFi Connection

ClickAway WiFi Connection Services

ClickAway is a full-service computer repair, phone repair, network installation, and IT services company. Above all, we provide professional and helpful customer care for all your home, personal, or small business technology needs. 

  • Wireless Network Installation and Repair – We will configure your router and adapter, secure your network, and show you how to use it, to prevent any possible attacks.
  • Wireless Network Security – While a wireless network helps keep your home connected, an unsecured connection can leave you prone to security problems.
  • Traditional Router Setup or Mesh Router Setup
  • Network Extender: In need of better WiFi in your business or home? We can install a range extender to give your network a boost. Ask about our successes with mesh network systems.
  • Guest WiFi Setup
  • Connection of Your Wireless Devices & Troubleshooting
  • WiFi Speed Optimization
  • Network Security
  • Training

New WiFi Network Installation

Starts at $129.99

WiFi Network Repairs/Upgrade

Starts at $129.99

WiFi Extension Setup

Starts at $129.99

WiFi Security Setup

Starts at $129.99

Why Choose ClickAway for Your Home or Business Wi-Fi Installation & Set-Up?

  •  Our technicians use state-of-the-art tools to install your network.
  •  We offer a 7-day warranty on our service to ensure you are happy with your system.
  •  Since 2002, ClickAway has provided quality IT support services to homes and businesses in the Bay Area.
  •  We provide customers with extensive knowledge about their Wi-Fi systems and we can help you get your network running fast.
wifi-mesh-network

With a WIFI Mesh network installed by our ClickAway experts, you can get guaranteed coverage at home or work.

Home & Business Wi-Fi Help - FAQs

Reset a router and modem if you suspect your network isn’t working as it should. Maybe web pages aren’t loading, Netflix freezes halfway through a movie, or your smart speakers suddenly stop playing music.

Whatever the case may be, restarting the router gives it time to cool off and flush out its memory. Sometimes, especially with older hardware, having the router on and working in overdrive for too long is enough to demand a restart.

Steps To Reset A Router:

  1. Unplus both router and modem. If you have other managed network hardware, such as a network switch, unplug that hardware too.
  2. Wait at least 30 seconds
  3. Plug the modem back in
  4. Wait at least 60 seconds
  5. Plug the router back in
  6. Wait at least 2 minutes
  7. Test to see if the problem was fixed
how to reset a router
Network Computer Router

A Frequent Fix To Router Problems 75% Of The Time

Resetting a router is one of the simplest troubleshooting steps you can take to fix your Wi-Fi connection. We know this answer can be annoying but the fact is, resetting a router fixes a lot of problems.

Restarting also fixes problems with network hardware, such as a digital modem (be it cable, DSL, satellite, or fiber) as wells as a router. Did your smartphone and laptop both lose connection to the internet? Is your NAS no longer showing up on your desktop? Are your connected devices sluggish when it comes to streaming and browsing online? If so, reboot the router and modem. Rebooting network hardware corrects network and internet issues 75 percent of the time or more.

The router and modem must be restarted in the right order for the reboot to fix the problem. If the devices are not rebooted in the correct order, you could lose internet connectivity completely.

If Resetting Doesn’t Work?

If rebooting the router and modem didn’t fix the problem, You need more specific troubleshooting methods for the network or internet use. ClickAway can do this for you or continue with DIY tips. If the modem has trouble getting a signal from your ISP (the first three lights aren’t solid), contact your ISP for help. Otherwise, look closer at the network setup inside your home.

A Reboot Doesn’t Change Your Settings 

There is a fundamental difference between resetting a router or modem and rebooting one. One is more temporary than the other and both are used for unique purposes.

A Reset Reverts to Factory Settings 

To reset a router or modem is the short version of a factory reset of the device, which means removing the wireless settings and other configurations. Resetting puts the router or modem in its original default state before any changes were made to it, which includes reinstating the default router password, clearing the Wi-Fi password, deleting custom DNS servers, and more. Reset a modem or router by using the Reset button that’s usually located on the back or side of the device.

How Often Should I Reboot My Router?

There is no hard and fast rule about how often to restart your router. For smoother performance overall, consider taking this step on some schedule outside of addressing sluggish network issues as they arise. You may prefer to create your own weekly or monthly routine or look to the router’s manufacturer for guidance.

Improving Your Wireless Network: Home & Business

You know the value of connections and we make some of the most important connections in life and business through networking. It’s the same concept that helps you connect all of your devices in your home or small office. By networking all of your home or small office devices, you add value.

At ClickAway, our mission is to help you get the most out of your digital experience. We want to connect and partner with you to help you get the best use out of your computers, internet connection, printers, and TV and game systems.

Connecting all of these devices can be a daunting task if you decide to do it yourself. ClickAway’s networking specialist will come to your Bay Area or Northern California home and take care of all the little details that go into making the bigger picture.

Is your Internet not working, router not working or computer won’t connect to Internet? In most cases we will be able to fix the issue the same day.

Router Not Working

Your router not working is a very common issue, whether it is a problem with the hardware or your ISP. We have experts that can solve this quickly and economically.

WiFi Slow or Unstable

Our fully qualified network technicians will speed up any slow WiFi network, you may only need a simple tweak. We are only a phone call away from helping you.

Computer Won't Connect

Your computer won’t connect to the internet or is connecting, but painfully slow. This can be caused by many factors, but we will diagnose and fix most of these issues the same day.

Signal Coverage Is Weak

Whether it is for your home or business premises, we can setup stable and secure WiFi which can cover all areas you need.

Internet Not Working

Your internet not working? There are many factors that can cause this, most are very simple and easily resolved. We can talk you through these over the phone.

Better WiFi For Gaming, VR & More

You no longer need a wired network for 4K video, Gaming, VR etc. We can provide a WiFi solution which can deliver the same speed as wired network.

free diagnostic at clickaway

Free Consultation

Risk free consultation & diagnostic is always free, regardless of the solution.

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Low-Price Guarantee

Guaranteed lowest price, we beat all competitor pricing.

Free Shipping

We Come to You

Our techs come to your home or business to service your network while you wait.

Interested in speaking with our team?

Our tech will contact you as soon as possible.

Kudos for ClickAway!

Our goal is 100% customer satisfaction, and we treat every customer the way we would treat our families and friends. It seems to be working – look at these awards!

ClickAway Yelp Rating

opens in a new windowClickAway bbb A Rated

ClickAway is licensed and insured, and has been a member in good standing of the Better Business Bureau since October 2003.

opens in a new windowCLICK HERE TO VIEW OUR A+ RATING

 

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We’re rated A by Angie’s List members and are a four-time Super Service Award winner, including for 2012! Only 5% of Angie’s List companies achieve this high honor!

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Check out all of our four- and five-star ratings at Yelp! Yelp’s goal is to connect people with great local businesses with “Real People. Real Reviews.”

Best Computer Repair 2019

San Jose Mercury News readers voted ClickAway Best Place for Computer Repair two years in a row! With 674,600 readers, the Merc is the source for Bay Area info. Visit opens in a new windowmercurynews.com