Why can’t my anti-virus remove the threat? With thousands of threats being generated every day, sometimes they have to be manually removed. It is possible that you have come into contact with a threat your anti-virus does not yet recognize. In addition, some malware is designed specifically to disable anti-virus software. Trojans and worms can be very difficult to fix because they contain no clean code which most anti-virus programs do automatically. In these cases, they have to be manually removed.
Fortunately, ClickAway gives a free diagnosis before you decide to pay anything. The risk is minimal but the knowledge of what is wrong is of huge value. Call 800.960.9030. Request a free quote.