We have over 1000 requests a month that are from repeat customers so our retention rate if quite high. Many of our customers have been with us since the beginning in 2002. We are always happy to provide a list of references. Our IT Services clients enjoy the longevity of our technicians, many who have over 10 years with us. Our customers know we stand by our commitment to resolve any issue in a timely manner and within a reasonable budget. That has been our commitment since Day 1.