ClickAway Network Solutions

ClickAway Network Solutions

  • Network Switch: Installation and maintenance of your computer network.
  • Network Security: We will do the dirty work and keep security updated.
  • Network Firewall: Additional security to stop or mitigate unauthorized access.
  • Network Router: We will setup your router for any business environment. We can also install or repair network routers for homes too. Ask about our connect network services.
  • Network Hub: We install and maintain network hubs to connect multiple computers or other routers.
  • Network Extender: In need of better Wi-Fi in your business or home? We can install a range extender to give your network a boost. Ask about our successes with mesh network systems.

5-Star Service!

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John S.
San Jose, CA
Great service!

Reset a router and modem if you suspect your network isn’t working as it should. Maybe web pages aren’t loading, Netflix freezes halfway through a movie, or your smart speakers suddenly stop playing music.

Whatever the case may be, restarting the router gives it time to cool off and flush out its memory. Sometimes, especially with older hardware, having the router on and working in overdrive for too long is enough to demand a restart.

Steps To Reset A Router:

  1. Unplus both router and modem. If you have other managed network hardware, such as a network switch, unplug that hardware too.
  2. Wait at least 30 seconds
  3. Plug the modem back in
  4. Wait at least 60 seconds
  5. Plug the router back in
  6. Wait at least 2 minutes
  7. Test to see if the problem was fixed
how to reset a router
Network Computer Router

A Frequent Fix To Router Problems 75% Of The Time

Resetting a router is one of the simplest troubleshooting steps you can take to fix your Wi-Fi connection. We know this answer can be annoying but the fact is, resetting a router fixes a lot of problems.

Restarting also fixes problems with network hardware, such as a digital modem (be it cable, DSL, satellite, or fiber) as wells as a router. Did your smartphone and laptop both lose connection to the internet? Is your NAS no longer showing up on your desktop? Are your connected devices sluggish when it comes to streaming and browsing online? If so, reboot the router and modem. Rebooting network hardware corrects network and internet issues 75 percent of the time or more.

The router and modem must be restarted in the right order for the reboot to fix the problem. If the devices are not rebooted in the correct order, you could lose internet connectivity completely.

If Resetting Doesn’t Work?

If rebooting the router and modem didn’t fix the problem, You need more specific troubleshooting methods for the network or internet use. ClickAway can do this for you or continue with DIY tips. If the modem has trouble getting a signal from your ISP (the first three lights aren’t solid), contact your ISP for help. Otherwise, look closer at the network setup inside your home.

A Reboot Doesn’t Change Your Settings 

There is a fundamental difference between resetting a router or modem and rebooting one. One is more temporary than the other and both are used for unique purposes.

A Reset Reverts to Factory Settings 

To reset a router or modem is the short version of a factory reset of the device, which means removing the wireless settings and other configurations. Resetting puts the router or modem in its original default state before any changes were made to it, which includes reinstating the default router password, clearing the Wi-Fi password, deleting custom DNS servers, and more. Reset a modem or router by using the Reset button that’s usually located on the back or side of the device.

How Often Should I Reboot My Router?

There is no hard and fast rule about how often to restart your router. For smoother performance overall, consider taking this step on some schedule outside of addressing sluggish network issues as they arise. You may prefer to create your own weekly or monthly routine or look to the router’s manufacturer opens in a new windowfor guidance.

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Network Service & Repair

When the network is down, email isn’t working properly, or you can’t get to the Internet – ClickAway’s IT support staff is there to help! Get the right diagnosis for fast connect network response. We make sure sensitive data is handled correctly and ip addresses are setup securely. Our technicians ensure your system connects computers as you envision.

Design & Fast Ethernet

ClickAway has the network technicians to ensure a smooth design and worry-free setup for your small office. We can design a network from scratch or upgrade an existing network, you need an IT services company that has the experience to get it right the first time.

Install Routers & Network Switch

Wireless and wired networks are our specialty! Whether you have 5 or 50 computers, we’ll work to make sure you have a dependable network connection. Our team of certified network engineers are on call for emergency server installation and repair. This includes managed switches, ethernet switch and more.

Computer & Network Cabling

Our expert technicians can wire a small office or add additional ports to an existing network. After we complete a cabling job, we verify the integrity of the network and provide you a written network certification. The cabling connects computers, routers, unmanaged switches and managed switches.

Network Security

Whether you need basic or advanced security, our expert network engineers will help you with all your network security issues. Our technicians will connect computers and ensure your exposure to hackers is limited. We can incorporate email security and intrusion detection software. We make sure sharing resources is safe.

Computer Network Maintenance

Signing on for our Preventative Maintenance Business IT Package also makes you a ClickAway Preferred customer, with the benefits of priority service and discounts on services. Get or keep a fast ethernet and let us resolve issues with managed switches and any other hardware and software concerns.

Interested in speaking with our team?

One of our managed IT experts will contact you as soon as possible.





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Connecting Your People and Devices

You know the value of connections and we make some of the most important connections in life and business through networking. It’s the same concept that helps you connect all of your devices in your home or small business. With connected networks, all of your home or small business devices add value.

At ClickAway, our mission is to help you get the most out of your digital experience. We want to connect and partner with you to help you get the best use out of your computers, internet connection, printers, and TV and game systems.

Connecting networks can be a daunting task if you decide to do it yourself. ClickAway’s networking specialist will come to your Bay Area or Northern California small office or home. We take care of all the little details that go into making the bigger picture.

Kudos for ClickAway!

Our goal is 100% customer satisfaction, and we treat every customer the way we would treat our families and friends. It seems to be working – look at these awards!

ClickAway Yelp Rating

 

ClickAway bbb A RatedClickAway is licensed and insured, and has been a member in good standing of the Better Business Bureau since October 2003.

opens in a new windowCLICK HERE TO VIEW OUR A+ RATING

 

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We’re rated A by Angie’s List members and are a four-time Super Service Award winner, including for 2012! Only 5% of Angie’s List companies achieve this high honor!

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Check out all of our four- and five-star ratings at Yelp! Yelp’s goal is to connect people with great local businesses with “Real People. Real Reviews.”

 

clickaway voted best repairSan Jose Mercury News readers voted ClickAway Best Place for Computer Repair two years in a row! With 674,600 readers, the Merc is the source for Bay Area info. Visit opens in a new windowmercurynews.com