Free Diagnostic

Basic, In-Store Free Diagnostic Services

At ClickAway, we know that nothing is more unsettling than when one of your devices stops working. Maybe your laptop is running slow. Maybe your WiFi no longer turns on. Or maybe your computer won't power on. The possibilities of what can go wrong with computers are endless, and it may be hard to know exactly what needs to be done to fix it. Luckily, ClickAway offers a basic FREE diagnostic in our computer stores.

We off a free diagnostic on all brands of computers, cell phones, printers, tablets and game consoles. You’ll know just what your computer needs to get healthy again. Once we have diagnosed your device, we will provide a detailed repair quote, and it's up to you to decide to have any repair performed. Please keep in mind, some diagnostics may take up to several hours to complete. Just stop by and talk to one of our ClickAway experts. Our team will let you know what to expect and advise you on the next steps.

Stop by or call us to schedule an appointment: 1-800-960-9030opens phone dialer

We run the following diagnostics in-house:

  • Water Damage
  • RAM Memory Check
  • Scanning of Operating Systems
  • Check factory replacement unit part number
  • Visual Inspection of all Electronic Components

Frequently Asked Questions About Free Diagnostic:

How long does my free diagnostic take?
Some diagnostics can take up to 24 hours depending on what we are checking. Our repair experts will keep you in the loop and provide you with a status report as your diagnostic runs.

How much does a diagnostic cost?
Our BASIC diagnostic is FREE - a $79 value.
Our ADVANCED diagnostic starts as low as $99.

Will ClickAway be able to repair everything on-site?
Most of our repairs can be done on-site, but some repairs (i.e. advanced data recovery, hard drive malfunctions) will have to be done in special clean rooms or labs to guarantee the integrity of the data.

Can I rent I computer in case my repair takes longer?
ClickAway offers rental computer services.


We are also available to work with you at your place!

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And did you know - we Fix All Brands

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