Frequent Mac Repair FAQ

Is your computer is slower than normal? You can often fix the problem simply by cleaning the hard disk of unwanted files. You can also install a firewall, anti-virus and anti-spyware tools, and schedule regular registry scans. External hard drives are great storage solutions for overtaxed CPU’s, and will help your computer run faster. Call us at 800.960.9030.
Is your computer on but the screen is blank? There may be an issue with the connection between the computer and the screen. First, check to see if the monitor is plugged into a power point and that the connection between the monitor and computer hard drive is secure. If the problem is on a laptop, then you may need to get a professional to fix it as some of the internal wires may be worn. Call us at 800.960.9030.
A computer that suddenly shuts off or has difficulty starting up could have a failing power supply. Check that the computer is plugged into the power point properly and, if that doesn’t work, test the power point with another working device to confirm whether or not there is adequate power. Call us at 800.960.9030.
When you computer freezes, you may have no other option than to reboot and risk losing any unsaved work. Freezes can be a sign of insufficient ram, registry conflicts, corrupt or missing files, or spyware. Press and hold the power button until the computer turns off, then restart it and get to work cleaning up the system so that it doesn’t freeze again. Call us at 800.960.9030.
You could have a hard drive issue. Perhaps it’s near full or could be damaged. Try uploading or downloading with a wired connection if possible. Sometimes your ISP will be the cause of slow uploads or downloads. With Cable internet the download speed is often much faster than your upload speed. Call us for either computer or network help at 800.960.9030.
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ClickAway offers top Mac Repair in San Jose, Los Altos, Sunnyvale, Campbell, Santa Cruz, Watsonville and surrounding Bay Area cities. Whether you work on a MacBook, edit video on an iMac, talk on an iPhone, you are a big fan of Apple’s style, ingenuity, and intuitive user interface. While some tech scribes might think Apple to be infallible, those of us who use it know that a great design doesn’t render it unbreakable. When one of your Mac devices needs help, visit the Apple Computer Repair Store at ClickAway.
Apple doesn’t take things lightly and neither do we. Thus, we have experienced Mac repair technicians on staff at every location to make sure we accurately diagnose and fix your problems. Our Apple MacBook repair prices are $99 an hour, which includes a free one-hour diagnostic. You’re entitled to know what is wrong with your favorite device and our friendly and knowledgeable technicians will walk you through the issues.
With an Apple computer repair appointment we provide on-site service and can make a visit to your home or office too. For low onsite Mac repair costs, ClickAway provides the convenience you need if you aren’t able to stop in. We can even arrange a free pick up or delivery. A desktop can be a hard thing to bring around sometimes. So we can come to you, making the process even easier. Some of our Apple desktop and Apple MacBook repair opens in a new windowservices include:
Mac Repair Includes:
- Upgrades
- Data backup, recovery, and migration services
- Network configuration and troubleshooting
- New machine setup and configuration
- New purchase consulting
- Systems integration
- One-on-one training
- Computer sales and trade-ins
Apple Computer Repair & Upgrades
Where to get your iMac or MacBook fixed and how much it will cost? Ask for a free quote today. This also goes for water damage to your MacBook, MacBook Pro, Mac Mini or other Apple products.
How do I get my Apple computer fixed?
To get service for your Mac, you can make a reservation at ClickAway, either in store or we can come to your home or office. Before you pay a dime, we do a free diagnosis to identify the problem and then give you a cost estimate on getting it fixed. Depending on what the issue is, you might be able to get it back the same day. If the repair is more involved, we can offer you a loaner device to use.
How much will it cost?
If your issue isn't covered under warranty, we will give you a price that most likely beats everyone. Most warranties do not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials.
Battery service
If you're experiencing an issue with your battery, your Apple MacBook might not require a repair. Your Apple battery service might be covered by warranty. If not, ClickAway provides the lowest prices for out-of-warranty battery service.
If you're looking for other Apple Repair services, try our iPad Repair page or iPhone Screen Repair. For other tips and advice on using and protecting your Apple computer, follow the ClickAway Blog.
Free Diagnosis
Let our certified Apple repair technicians diagnose the problem for free first.
Low-Price Guarantee
We offer price matching on services, new purchases and trade-ins.
Free Pickup
Apple repair in your home or business or in one of our convenient Bay Area shops.