Santa Cruz Voters Also Name ClickAway Winner Best Computer Repair For 7thth Year
CAMPBELL, CA — (April 5, 2021) – ClickAway is proud to announce to have been selected as the Winner Best Computer Repair for the 10th year by the readers of the San Jose Mercury News. This announcement places ClickAway into the prestigious Silicon Valley Hall of Fame. In addition, readers of the Santa Cruz Sentinel voted ClickAway as Best Computer Repair Company for Santa Cruz County for the 7thtime.
“Each year, the goal is to highlight the bright and creative businesses in our region,” said Michael Turpin, Executive VP of the Bay Area News Group. “In any year, it’s an honor for customers to salute your business as a favorite and most trustworthy business. This past year has tested every single one of us, so it is a pleasure to recognize today both the voters who filled out ballots and the faithful businesses who inspired this dedication.”
During the past year, ClickAway was one of the first companies to quickly adopt to the new Work-From-Home environment and setting new safety procedures in place to continually allow its customers access to all of its services and technicians. The company has serviced over 850,000 customers since 2002. ClickAway’s first nod came in 2011, when it was named winner best computer repair services, a legacy that continues to this day.
“These accolades are the result of a fantastic team effort,” said Rick Sutherland, ClickAway CEO, and founder. “In what has been the most difficult time in recent history to be in the customer service business, the ClickAway team has stepped up, leaned in, and brought our A-game. Last year in the face of Covid 19 challenges and all the new protocols and procedures, ClickAway delivered incredible Customer Service to over 16,000 delighted and grateful Silicon Valley and Santa Cruz County consumers and small businesses. I read and hear about it every day, from the thousands of Five Star Yelp and Google reviews to customers calling me directly to express their appreciation for all our team has done to make their technology world easier and better.”
ClickAway stands out from the rest of the competition because of its commitment to service and customers. Their long-standing tradition by providing a free estimate before any work is done, pledging 100% customer satisfaction, and offering low-price guarantees is reflective of their core value – putting their customers first.
“I started my first business, Wheel Works because people were getting ripped off in the auto industry. Surprisingly, it works the same in the computer industry.” states Rick Sutherland, CEO, and founder of ClickAway, “Most of us don’t know why our computers are not performing well and letting someone get near our data is concerning. The referral from San Jose Mercury News and Santa Cruz Sentinel voters tells us we understand their concerns and we get it right.”
ClickAway operates six stores in the Greater Bay Area, with fully equipped repair centers on-site, as well as dispatches technicians to homes and businesses for specialty jobs. Their service technicians are fully trained in all brands and can provide authorized service and sales of most PC brands including Dell, HP and Lenovo and provides full Apple Computer repair services. All brands of cell phones are repaired, most with same day services. Customers can opt to drop-off, walk-in, call for on-site assistance and pickup/delivery. Free 1st hour in-store diagnostics are offered along with low rates starting at $49 per hour. Services go beyond computer and cell phone repair with networking and IT management support offered as well as web development and other custom projects for small businesses in the Bay Area.