Award reflects company’s 5th year achieving the award for high levels of customer service
ClickAway has earned the service industry’s coveted Angie’s List Super Service Award. The award reflectse an exemplary year of service provided to members of the consumer review service in 2013. This is the 5th time ClickAway has won the award.
“ClickAway has earned many customer service awards but The Angie’s List Super Service award is the one we are most proud of because all members and reviews are verified by Angie. The principles that Angie’s List requires are directly in line our mission, vision and values. These have set ClickAway apart and landed us on the Inc. 5000 list of Fastest Growing Companies for the past six years in a row.
“Only about 5 percent of the companies ClickAway competes with in the San Francisco Bay Area are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
The Super Service Award 2013 winners have met strict eligibility requirements. In other words, they must include an “A” rating in overall grade, recent grade, and review period grade. The company must be in good standing with Angie’s, have a fully complete profile, pass a background check and abide by Angie’s operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on opens in a new windowAngiesList.com.
All About Us
ClickAway is the San Francisco Bay Area source for award winning computer, network and cell phone authorized repairs and sales. What began in one location in 2002, now incorporates 23 locations and growing. ClickAway offers free diagnostics in store and rates as low as $49/hour. Other benefits include guaranteed results, free delivery within 3 miles of location, onsite repair and installation, remote support and low price matching. ClickAway is an authorized sales and repair centers for a range of PCs brands including Dell and Lenovo as well as Apple. The company has served more than 250,000 customers to date and was named the 10th fastest growing company in the Silicon Valley Business Journal awards for 2013.
Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.
Review: Computer Repair Service
Full diagnostic of computer was performed, including repair of error codes, and removal of malware.
Process delayed a bit due to holiday weekend, but diagnostic and repair were done in a timely manner. Its only been one day, and so far, all appears well. Repair comes with a 30 day warranty. Very friendly and understanding staff. Price change occured after repair approval, but the price went DOWN which was welcomed. I dislike paying for work being done when I cant see the process, but our experience so far has been possitive, and if repairs continue to perform, we will use them again.
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