On this page you can find press releases issued by ClickAway over the many years we have been serving customers in California.
ClickAway Achieves 17th Year As Diamond Certified
CAMPPELL, CA (November 18, 2020) – ClickAway computer setup achieved it’s 17th consecutive year as a Diamond Certified supplier of computer repair services in the Bay Area. Diamond Certified helps users find local companies rated highest in quality and helpful expertise. ClickAway has continued to meet those needs with all things relating to computers, cell phones and IT services.
Only local companies independently rated Highest in Quality and Helpful Expertise® earn Diamond Certified. Rigorous rating and certification process starts with the in-depth pass/fail rating of each company’s customer satisfaction, license and insurances.
“Most companies can’t pass our rating and earn Diamond Certified, and every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research and credential-based ratings and monitor each company’s performance,” according to Diamond Certified.
ClickAway began in 2002 as the only computer repair service in the Bay Area. It expanded to 6 locations and has served over 750,000 customers, from individuals to small businesses.
How to Decide Where To Take Your Computer for Repair
Voters Choose ClickAway – 8thYear
CAMPBELL, CA–( July 2, 2019) – Getting a reliable referral for computer repair is highly recommended. Readers of print and digital papers in the Bay Area News Group again voted ClickAway as the best computer repair shop. The announcement is ClickAway’s 8th year achieving the top vote. ClickAway repairs computers, phones, installs networks and performs IT services throughout the Bay Area. The company has serviced over 750,000 customers since 2002.
“We are very honored to be named Silicon Valley’s best computer repair shop for the eighth time,” said Rick Sutherland, ClickAway CEO and founder. “With over 20 highly experienced technicians on staff, it’s a great testament to their knowledge, skill and customer service.”
ClickAway stands out from the rest because of its commitment to service. They have a long standing tradition of giving a free estimate before any work is done. They also give a low price guarantee and pledge 100% customer satisfaction.
“I started my first business, Wheel Works, because people were getting ripped off in the auto industry. Surprisingly, it works the same in the computer industry. Most of us don’t know why our computers are not performing well, and letting someone get near our data is worrisome. The referral from Bay Area Newsgroup voters tells us we understand their concerns and we get it right.”
ClickAway operates 6 repair centers in the Bay Area as well as dispatches technicians to homes and businesses. ClickAway provides authorized service and sales of most PC brands including Dell, HP and Lenovo and provides full Apple Computer repair services. All brands of cell phones are repaired, most with same day services. Customers can opt to drop-off, walk-in, call for on-site assistance and pickup/delivery. Free 1st hour in-store diagnostics are offered along with low rates starting at $49 per hour. Services go beyond computer and cell phone repair with networking and IT management support offered as well as web development and other custom projects.
The Bay Area News Group’s opens in a new windowBest in Silicon Valley edition collects votes from readers across 100 different categories. ClickAway first won Its first award in 2011. The Bay Area News Group, which includes the San Jose Mercury News, Contra Costa Times, Oakland Tribune, and San Mateo County Times,published the list of Silicon Valley’s Best in the June 16thissues of its associate publications.
1 of 3 San Jose-based companies with 10X honors on Inc. 5000 list
Campbell, CA – August 23th, 2017 – ClickAway, a California computer, network, mobile repair and IT services Company, has achieved its 10th consecutive year on the Inc. 5000 list of America’s fastest growing private companies. At number 3013, ClickAway showed a three-year revenue growth of 110 percent with sales of $42.8 million last year. ClickAway is one of only three companies in the San Jose area to achieve 10X honors. Over the past decade, 39,921 businesses have appeared in the ranking yet just 142 have appeared 10 or more times.
“ClickAway was started 15 years ago to help consumers with the ups and downs of digital life,” said Rick Sutherland, founder and CEO. “We strike a chord with our 650,000 customers that the tiny shop on the corner and the big box operations miss completely. The fact that we keep growing at such a fast rate is a testament to our associates’ commitment to provide quality services in our customers’ homes, offices and in our stores. We are proud to be on the Inc. 5000 list once again.”
Another part of ClickAway’s success lies in the breadth of its staff. Associates speak a total of 20 languages, enabling support in just about any home with English as a second language. According to the US Census Bureau, over 20 percent of all residents in America speak a foreign language at home and the number continues to rise. ClickAway expertise ranges from authorized PC, Android and Apple iPhone, iPad, Macbook and iMac repairs and sales to smart home design, cabling and IT Management. It is truly a one-stop-shop for today’s technology purchases, repairs, trade-ins and upgrades.
Convenient, fast, reliable, great value.
ClickAway began with one location in 2002 and now incorporates 44 locations throughout California. ClickAway’s authorized services include authorized Verizon phone sales, computer repair for PCs and Apple Computers, cell phone and tablet repair, data recovery, data transfers, data back ups, screen replacements, cloud services, home and small business networking and more. ClickAway offers free diagnostics in store and rates as low as $49/hour. Offerings include guaranteed results, free delivery within 3 miles of location, onsite repair and installation, remote support and low price matching. ClickAway carries name brands from Samsung to Lenovo to Apple, HP and Google and stocks over 50 brands of top technology products. opens in a new windowWatch some of the technology we’ve had to repair.
ClickAway Earns 9thYear on Inc. 5000 List –
Campbell, CA – September 30th, 2016 –Corporate Press Releases –ClickAway, a Northern California computer, network and mobile sales and repair Company, has been named to the 2016 opens in a new windowInc. 5000 list of fastest growing private companies. At number 3527, ClickAway showed a three-year revenue growth of 90 percent with sales of $35.3 million last year. This is ClickAway’s 9thconsecutive year on the list.
ClickAway has added 30 jobs from a year ago, employing 180 associates and technicians across 42 locations in Northern California. ClickAway also became an authorized service center for Apple products including the iPhone, iMac and Macbooks.
“We started this business 14 years ago to help consumers keep their personal and small business technology up and running and to sort out what new devices they needed and how to use them,” said Rick Sutherland, founder and CEO. “The fact that we keep growing at such a fast rate is a testament to our associates’ commitment to provide quality services as well as the continued need for such help.”
ClickAway shares the Inc. 5000 pedigree with Intuit, Zappos, Under Armour, Clif Bar and others. The 2016 list includes such powerhouses as Square, Ipsy and Yeti Cooler.
ClickAway provides computer repair services for all PC brands and is an authorized Apple Service Provider. In addition to computer repair, ClickAway provides cell phone and tablet repair, data recovery, data transfers, data back ups, screen replacements, cloud services, home and small business networking and more. ClickAway offers free diagnostics in store and rates as low as $49/hour. Offerings include guaranteed results, free delivery within 3 miles of location, onsite repair and installation, remote support and the guaranteed lowest prices. ClickAway carries name brands from Lenovo to Apple, HP and Dell and stocks over 50 brands of top technology products. The company has served more than 500,000 customers to date.
Barracuda Introduces New Barracuda Cloud Video Gateway
Rebrands CudaEye as CudaCam, Installations by ClickAway
JANUARY 27, 2016 BY BARRACUDA – Product Press Releases – Barracuda today introduced its new Barracuda Cloud Video Gateway solution that gives customers management flexibility across multiple third-party ONVIF cameras. The Barracuda Cloud Video Gateway empowers customers with most ONVIF-compliant cameras to simplify physical security management across all devices and locations. Delivered via a hardware appliance, the gateway provides local video storage and advanced management features for use with Barracuda’s own CudaCam or other branded cameras. Customers also can leverage Barracuda’s innovative bandwidth controls to help optimize performance based on network requirements. Additionally as part of this launch, Barracuda rebranded its CudaEye cloud-based video surveillance product line to CudaCam.
“Today’s customers require additional flexibility to better manage their overall security infrastructure, including physical security and video surveillance, and the Barracuda Cloud Video Gateway gives customers the flexibility they need,” said Ken Grohe, SVP & GM, Emerging Products, Barracuda. “The Barracuda Cloud Video Gateway extends the robust management capabilities we’ve had with our own cameras to many other third-party cameras, giving customers the ability to manage their installations how they choose.”
“ClickAway has installed more than 300 CudaCams for multiple customers, with plans for more installations. The new Barracuda Cloud Video Gateway offers customers the ability to centrally manage third-party cameras with one solution and makes it a potentially seamless transition for existing ONVIF-compliant infrastructures,” said Jeremy D. Buschine, Director of IT, ClickAway. “The successful ClickAway and Barracuda partnership is based on a shared business model of outstanding customer service combined with excellent solutions for our customers, and we look forward to continued success.”
As part of this launch, Barracuda also has rebranded its CudaEye cloud-based video surveillance product line as CudaCam. CudaCam is a complete cloud-based video surveillance solution that captures high quality video images and records it directly to Barracuda’s secure cloud. The video is encrypted over the network and can be viewed from any web browser or mobile device. The new Barracuda Cloud Video Gateway provides local video storage and advanced management features for use with CudaCam or other brand cameras. Setup is quick and easy and Barracuda’s innovative bandwidth controls help optimize for specific network’s requirements. For more information, please visit cuda.co/cudacam.
Pricing and Availability
CudaCam packages are available immediately starting at list price $239.00 USD annually. Delivered as an appliance, Barracuda Cloud Video Gateway is available for $788.00 USD including Energize Updates, with Instant Replacement and Premium Service options available. To request a free evaluation unit, please visit cuda.co/evaluation
ClickAway Earns 8th Year on Inc. 5000 List
For 8th Consecutive Year, ClickAway Earns Spot on Inc. Magazine’s Annual Ranking of Fastest-Growing Private Companies. One of 3 Companies in Silicon Valley with 8X Honors
Campbell, CA – September 8th, 2015 –Corporate Press Releases – ClickAway, a Northern California computer, network, mobile and repair and sales Company, has been named to the 2015 Inc. 5000 list of private companies with huge revenue growth. At number 2107, ClickAway showed a three-year revenue growth of 186 percent with sales of $34.6 million last year. This is ClickAway’s 8th consecutive year on the list.
Press Release | Best Computer Repair
(Campbell, CA – June 28, 2011) ClickAway has been named Best Place for Computer Repair by the readers of the Bay Area News Group (BANG)’s San Jose Mercury News. According to BANG, thousands of Mercury News readers cast ballots for the 10th annual Best in Silicon Valley awards.
This is the second year that ClickAway has won the Best Place for Computer Repair award by Mercury-News Readers
The Mercury News article states that “Not everyone is Silicon Valley is technically savvy, which is why places like ClickAway exist: to give the rest of us peace of mind when it comes to our computers.”
“People rely on their computers, so when a computer is down our job is to perform the repairs quickly, and to make the experience as pleasant as possible,” said Rick Sutherland, President and CEO of ClickAway. “Being named Best Place for Computer Repair certainly validates our customer service efforts, and I am extremely proud of my Associates for earning this award for a second year.”
About ClickAway: ClickAway is headquartered in Campbell, CA. The company specializes in computer and networking for home customers, and computer, networking and IT services for business customers throughout the Bay Area. There are six ClickAway retail locations: Almaden, Campbell, Los Altos, Sunnyvale, Santa Cruz and Watsonville. For more information, visit opens in a new windowwww.clickaway.com.
ClickAway Earns Spot on Inc 5000 List
For Fourth Consecutive Year, ClickAway Earns Spot on Inc. Magazine’s Annual Ranking of Fastest-Growing Private Companies
Campbell, CA – October 3, 2011 –Corporate Press Releases – For the fourth consecutive year, ClickAway Corporation has been named by Inc. Magazine to the Inc. 5000 list of Fastest-Growing Private Companies in theUnited States. The Inc. 5000 includes the well-known Inc. 500, but also offers a more comprehensive look at the larger entrepreneurial engine driving the U.S. economy. ClickAway, providing computer, networking, IT services along with cell phones and mobile devices for home and business customers in the Bay Area area, came in at #2474 nationally, up 807 places from their 2010 ranking.