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Campbell - (408) 626-9400
457 E. McGlincy Lane, Campbell, CA 95008
Thomas Vafai
Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Greg Seck
Apple Specialist - Assistant Manager
Extensive experience in both the Apple and PC platforms. Specializing in Mac OS upgrades and networking of Apple and PC computers.
John Biser
Store Administrator
Customer service, inventory management and sales reporting.
Lawrence Rachleff
Apple Sales & Service Manager
Senior Apple Certified Specialist. 10+ years experience diagnosing and repairing Apple computers, with over 5,000 repairs completed. Certifications: Apple Certified Laptop Technician, Apple Certified Desktop Technician, Dell Certified Technician. BA Film & Video Production, University of California Santa Cruz.
Albert Fan
Senior Network Engineer
PC and networking engineer with Windows, Unix, Linux, Solaris expertise. Certifications: Bachelor of Science, Electrical Engineering, Michigan State University. Languages: Chinese, Korean.
Tom Nguyen
Technician
Technical support and help desk specialist proficient in PC hardware repair and networking issues. Certifications: AA Applied Science and Electronics Technology. Languages: Vietnamese, Chinese
Kris Nielsen
Technician
Computer repair technician specializing in PC hardware repair. Languages: Dutch
Greg Seck
Apple Specialist - Assistant Manager
Extensive experience in both the Apple and PC platforms. Specializing in Mac OS upgrades and networking of Apple and PC computers.
Borhan Zoufan
Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs and networking equipment. Certifications: BS Engineering, Azad University, Iran. Languages: Farsi
Anis Lanes
Technician
This bio will be posted soon.
Sam Afnani
Technician
This bio will be posted soon.
Sunnyvale - (408) 732-4500
472 E. El Camino Real, Sunnyvale, CA 94087
Tim Roberts
Store Manager
Advanced computer repair, database and networking experience, with extensive knowledge of programming tools and languages. Certifications: CompTIA Security+. Special Achievements: Eagle Scout, Toastmasters International CTM award.
Ken Granath
Assistant Manager & Technician
Computer repair technician specializing in home and business networks. Java J++ programming experience.
Garret Kam
Technician
Computer technician with experience in system administration and desktop and network support. Certifications: MCP, MCSE, CompTIA A+, Certificate in Networking Technology, Heald College, B.S. California State University Hayward.
457 E. McGlincy Lane, Campbell, CA 95008
Thomas Vafai Store Manager & Technician
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Greg Seck Apple Specialist - Assistant Manager
Extensive experience in both the Apple and PC platforms. Specializing in Mac OS upgrades and networking of Apple and PC computers.
John BiserStore Administrator
Customer service, inventory management and sales reporting.
Lawrence Rachleff Apple Sales & Service Manager
Senior Apple Certified Specialist. 10+ years experience diagnosing and repairing Apple computers, with over 5,000 repairs completed. Certifications: Apple Certified Laptop Technician, Apple Certified Desktop Technician, Dell Certified Technician. BA Film & Video Production, University of California Santa Cruz.
Albert FanSenior Network Engineer
PC and networking engineer with Windows, Unix, Linux, Solaris expertise. Certifications: Bachelor of Science, Electrical Engineering, Michigan State University. Languages: Chinese, Korean.
Tom Nguyen Technician
Technical support and help desk specialist proficient in PC hardware repair and networking issues. Certifications: AA Applied Science and Electronics Technology. Languages: Vietnamese, Chinese
Kris Nielsen Technician
Computer repair technician specializing in PC hardware repair. Languages: Dutch
Greg Seck Apple Specialist - Assistant Manager
Extensive experience in both the Apple and PC platforms. Specializing in Mac OS upgrades and networking of Apple and PC computers.
Borhan Zoufan Technician
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs and networking equipment. Certifications: BS Engineering, Azad University, Iran. Languages: Farsi
Anis Lanes Technician
This bio will be posted soon.
Sam Afnani Technician
This bio will be posted soon.
Sunnyvale - (408) 732-4500
472 E. El Camino Real, Sunnyvale, CA 94087
Tim Roberts Store Manager
Advanced computer repair, database and networking experience, with extensive knowledge of programming tools and languages. Certifications: CompTIA Security+. Special Achievements: Eagle Scout, Toastmasters International CTM award.
Ken Granath Assistant Manager & Technician
Computer repair technician specializing in home and business networks. Java J++ programming experience.
Garret KamTechnician
Computer technician with experience in system administration and desktop and network support. Certifications: MCP, MCSE, CompTIA A+, Certificate in Networking Technology, Heald College, B.S. California State University Hayward.
Los Altos - (650) 964-9500
4916 El Camino Real, Los Altos, CA 94022
Oliver Rowen
Store Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Bhim Rai
Senior Network Engineer/IT Specialist
Advanced networking and system administration experience, with expertise in desktop and network support. Certifications: MCP, MCSE, CompTIA Security+, AA in Computer Science, DeAnza College, MSCS majoring in Computer Networks and Network Security, Northwestern Polytechnic University. Languages: Kulang, Nepali, Hindi.
Jor Bir Rai
Network Technician
Computer repair technician specializing in PC hardware repair. Certifications: MSCS Northwestern Polytechnic University. Languages: Nepali, Hindi
Sergio Nery
Technician
Computer repair technician specializing in notebook repairs. Certifications: Dell 2007 Desktop/Server/Laptop Certified. Languages: Spanish
Jeff Hipon
Technician
Computer technician with knowledge of both the PC and Mac OSX platforms. Proficient in data recovery. Certifications: BS Advertising & Art, San Jose State University, working toward MacOS X certification.
Jeyanthi Elavarasan
Store Administrator
Customer service, inventory management and sales reporting. Certifications: BS Chemistry, Lady Doak College, India; AS Internet Technology, Tallahassee College. Languages: Telugu, Tamil
Afee Ahmed
Technician
Computer repair technician specializing in security applications, productivity packages and database management. Certifications: Bachelor of Science in Geography, University of Karachi, CompTIA A+ certified, Microsoft Certified Professional. Languages: Urdu
Managed IT Services - (650) 210-9500
Oliver Rowen
Sales Manager - IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Santa Cruz - (831) 420-1200
303 Potrero, #42-105, Santa Cruz, CA 95060
Alex Friedrich
Store Manager & Technician
PC & Macintosh Specialist
Hardware integration specialist, building two and three tier infrastructures for clients. Proficient with Windows platform, Unix servers and Macintosh hardware. Certifications: Cisco CCO Networking Fundamentals, C-7 California State Contractors Licence.
John Lowenthal
Assistant Manager & Technician
Extensive software and hardware troubleshooting experience. Proficient in voice and data cabling. Specializes in PC desktop and laptop repair.
Jason Pasalis
Technician
Specializing in computer upgrades and data migration, spyware/virus removal and prevention, deployment and support of basic Peer to Peer networks and Advanced Domain configurations. 10 years of PC hardware experience.
James Macdonald
Technician
This bio will be posted soon.
Yorgos Hazdis
Senior PC & Networking Technician
As the founder of Stratos Systems, which recently combined forces with ClickAway, Yorgos has been working serving customers in the Santa Cruz area since 1982. Prior to founding Stratos Systems, Mr. Hadzis was with Scotts Valley-based computer manufacturer Victor Technologies, with duties that included Test Engineering, Reliability Engineering, Field Engineering support and more. Certifications: BS Electrical Engineering, Anastasiadis Technical College, Athens, Greece. Languages: Greek
Corporate Office - 408.626.9050
Rick Sutherland
President and CEO
You may remember Rick from Wheel Works, which he co-founded, incorporated and grew into a $55 million dollar business before selling the company in 1999. Today, as President and CEO of ClickAway, Rick and his team adhere to the same quality standards that made the Wheel Works chain so successful. The end goal is to open a chain of ClickAway computer centers, first locally and then regionally. In addition to being President and CEO of ClickAway, Rick is also President and CEO of Sutherland Racing (sutherlandracing.com), a motorsports marketing company he founded in 1981.
Sammy Kassem
Vice President Operations
Sammy’s commitment to providing the highest levels of customer service and support has been evident throughout his professional career. At ClickAway, Sammy puts his problem solving, project management, communications, planning and implementation skills to work with the goal of creating a world-class organization focused on servicing home and small business computer users. Certifications: Bachelor of Science, Hospitality Management, with a minor in Business from San Jose State University.
Laura Kavinsky
Marketing and Administration
More years than she’d like to admit specializing in product marketing and management for high-end graphics hardware and software. Certifications: Bachelor of Business Administration, University of Texas.
Anne Nguyen
Accounting and Finance Manager
Knowledgeable financial analyst with experience in management and financial aspects of banking services, investment institutions and manufacturing, retail and non-profit organizations. Certifications: BA Business Finance, University of Texas. Languages: Vietnamese
Susanna Simonyan
Accounting
With experience in many areas of accounting, Susanna executes ClickAway’s Accounts Payable, Accounts Receivable and Payroll functions. Certifications: Certificate of Achievement in Accounting, DeAnza College. Languages: Armenian, Russian
Andrew Barrera
Information Systems, E-commerce
In addition to our ongoing customer care followup calls, Andrew creates and maintains a multitude of reports that provide the ClickAway management important data about our daily operations. Certifications: Bachelor of Science, Economics, San Jose State University
4916 El Camino Real, Los Altos, CA 94022
Oliver RowenStore Manager & IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Bhim Rai Senior Network Engineer/IT Specialist
Advanced networking and system administration experience, with expertise in desktop and network support. Certifications: MCP, MCSE, CompTIA Security+, AA in Computer Science, DeAnza College, MSCS majoring in Computer Networks and Network Security, Northwestern Polytechnic University. Languages: Kulang, Nepali, Hindi.
Jor Bir RaiNetwork Technician
Computer repair technician specializing in PC hardware repair. Certifications: MSCS Northwestern Polytechnic University. Languages: Nepali, Hindi
Sergio Nery Technician
Computer repair technician specializing in notebook repairs. Certifications: Dell 2007 Desktop/Server/Laptop Certified. Languages: Spanish
Jeff Hipon Technician
Computer technician with knowledge of both the PC and Mac OSX platforms. Proficient in data recovery. Certifications: BS Advertising & Art, San Jose State University, working toward MacOS X certification.
Jeyanthi ElavarasanStore Administrator
Customer service, inventory management and sales reporting. Certifications: BS Chemistry, Lady Doak College, India; AS Internet Technology, Tallahassee College. Languages: Telugu, Tamil
Afee AhmedTechnician
Computer repair technician specializing in security applications, productivity packages and database management. Certifications: Bachelor of Science in Geography, University of Karachi, CompTIA A+ certified, Microsoft Certified Professional. Languages: Urdu
Managed IT Services - (650) 210-9500
Oliver RowenSales Manager - IT Services
With five years of major account sales experience in hardware and services, Oliver brings unique leadership skills and a deep understanding of the power of successful partnerships. He works with large and small businesses to create managed services programs that meet each customer's specific needs.
Santa Cruz - (831) 420-1200
303 Potrero, #42-105, Santa Cruz, CA 95060
Alex FriedrichStore Manager & Technician
PC & Macintosh Specialist
Hardware integration specialist, building two and three tier infrastructures for clients. Proficient with Windows platform, Unix servers and Macintosh hardware. Certifications: Cisco CCO Networking Fundamentals, C-7 California State Contractors Licence.
John LowenthalAssistant Manager & Technician
Extensive software and hardware troubleshooting experience. Proficient in voice and data cabling. Specializes in PC desktop and laptop repair.
Jason PasalisTechnician
Specializing in computer upgrades and data migration, spyware/virus removal and prevention, deployment and support of basic Peer to Peer networks and Advanced Domain configurations. 10 years of PC hardware experience.
James Macdonald Technician
This bio will be posted soon.
Yorgos HazdisSenior PC & Networking Technician
As the founder of Stratos Systems, which recently combined forces with ClickAway, Yorgos has been working serving customers in the Santa Cruz area since 1982. Prior to founding Stratos Systems, Mr. Hadzis was with Scotts Valley-based computer manufacturer Victor Technologies, with duties that included Test Engineering, Reliability Engineering, Field Engineering support and more. Certifications: BS Electrical Engineering, Anastasiadis Technical College, Athens, Greece. Languages: Greek
Corporate Office - 408.626.9050
Rick SutherlandPresident and CEO
You may remember Rick from Wheel Works, which he co-founded, incorporated and grew into a $55 million dollar business before selling the company in 1999. Today, as President and CEO of ClickAway, Rick and his team adhere to the same quality standards that made the Wheel Works chain so successful. The end goal is to open a chain of ClickAway computer centers, first locally and then regionally. In addition to being President and CEO of ClickAway, Rick is also President and CEO of Sutherland Racing (sutherlandracing.com), a motorsports marketing company he founded in 1981.
Sammy KassemVice President Operations
Sammy’s commitment to providing the highest levels of customer service and support has been evident throughout his professional career. At ClickAway, Sammy puts his problem solving, project management, communications, planning and implementation skills to work with the goal of creating a world-class organization focused on servicing home and small business computer users. Certifications: Bachelor of Science, Hospitality Management, with a minor in Business from San Jose State University.
Laura KavinskyMarketing and Administration
More years than she’d like to admit specializing in product marketing and management for high-end graphics hardware and software. Certifications: Bachelor of Business Administration, University of Texas.
Anne NguyenAccounting and Finance Manager
Knowledgeable financial analyst with experience in management and financial aspects of banking services, investment institutions and manufacturing, retail and non-profit organizations. Certifications: BA Business Finance, University of Texas. Languages: Vietnamese
Susanna SimonyanAccounting
With experience in many areas of accounting, Susanna executes ClickAway’s Accounts Payable, Accounts Receivable and Payroll functions. Certifications: Certificate of Achievement in Accounting, DeAnza College. Languages: Armenian, Russian
Andrew BarreraInformation Systems, E-commerce
In addition to our ongoing customer care followup calls, Andrew creates and maintains a multitude of reports that provide the ClickAway management important data about our daily operations. Certifications: Bachelor of Science, Economics, San Jose State University
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